RMA Online

Service & Support

RMA Online

In order to better process and track all repair inquiries, Ghaik assigns Return Material Authorization (RMA) numbers to all returned units. Please call our Service Department at (+86)-755-21630010 ext 806 or email to info@ghaik.com to get an RMA number. Before you call, please make sure that you have the following information ready:
* Model Number or Part Number
* Purchase order number Serial number of unit
* Description of failure
* Ship to/Bill address
* Contact name
* Telephone number

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